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Enrolling a New Member

1793 views 4 March 19, 2018 Updated on July 4, 2023 ghclienthelp

As the Plan Administrator, you are responsible for ensuring that each plan member applies for coverage in your benefits plan within 31 days of the plan member’s eligibility date.

GroupHEALTH uses Enrol-ME, a user-friendly online tool that makes enrolling you employees in your benefits plan easy, accurate, and efficient.

Using Enrol-ME

  • Send the member an invitation to enroll in their benefit plan online using Online Enrolment Management.
  • Employees can quickly and easily fill out and review their enrolment information online, wherever, and whenever it is convenient for them.
  • Employees can e-sign their enrolments.
  • GroupHEALTH receives accurate enrolment information that is then transferred directly to WEBS.

How to send an Enrol-ME invitation to your plan members from WEBS

What does the Enrol-Me Experience look like for plan members

Tip!

Let your plan members see what they can expect during the Enrol-ME process.

Provide your plan member with the direct URL link to the Using Enrol-ME video.

https://vimeo.com/822811397/8dc43a809e

 

You can also enrol plan members by:

Having the member fill out a paper enrolment

  • Provide the member with a paper Enrolment Card with instructions that they must return it fully completed in ink with signature and date.
  • Use the information on the paper Enrolment Card to add the new member to WEBS™, or submit a copy of the completed Enrollment Card to GroupHEALTH via WEBS™ file service, mail or fax.
  • Securely file the original signed Enrolment Card in your office. GroupHEALTH will require the original signed Enrollment Card to process any future claims for Life, Dependent Life, AD&D or ASI benefits

Inputting the employee information directly into WEBS

  • Have the member sit with you to answer all application questions as you complete the WEBS™ process for adding a new member. (Refer to the WEBS™ Online Administration User Guide for complete instructions.)
  • At the end of the WEBS™ process, print the WEBS™-generated Enrollment Application for the member to sign and date.
  • Securely file the original signed Enrollment Application in your office. GroupHEALTH will require the original signed Enrollment Application to process any future claims for Life, Dependent Life, AD&D or ASI benefits.

Note: The original Member Enrollment Card should be kept in your office in a very secure place, as it is an important legal document.

Tip!

You are responsible to ensure that each eligible member enrolls in your benefit plan within 31 days of the member’s eligibility date.

If the member does not complete, sign and date the Enrollment Card within 31 days of becoming eligible for coverage, they become a Late Applicant.

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Enrolling a New Member
  • Enrolling a New Member
  • Enrol-ME is Now Paper Free in All Provinces
  • Late Enrollments and Late Applicants
  • Waiving the Waiting Period
Popular Articles
  • Getting Started: What Every Plan Administrator Should Know
  • Receiving Bills & Making Premium Payments
  • Tax Status of Employer-Paid Premiums
  • Enrolling a New Member
  • Terminating a Member
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Enrol-ME is Now Paper Free in All Provinces  

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Disclaimer

Please note, this Knowledge Base does not override the terms and provisions of your Group Policy. You are responsible for administering your plan in accordance with the terms outlined in your contract. Your company may not have applied for all benefits described in this guide. Please refer to your Benefits Handbook for the actual benefits contained in your plan.

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Popular:Submit a Claim, Enrol, Disability