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Wildfire Response

383 views 0 August 19, 2024 clienthelp

We are deeply concerned about the wildfires currently affecting our nation, particularly in B.C. and Alberta. To assist our community during this challenging time, we have activated the TELUS Health Community Crisis Support Line. This service complements the support offered through the Employee Assistance Program (EAP) help line for our clients and their eligible employees.

TELUS HEALTH CRISIS SUPPORT LINE
Available 24/7 at 1-844-751-2133, the TELUS Health Crisis Support Line offers professional emotional support and referrals to community resources. This service is accessible to everyone, whether or not they are a client.

TELUS Health resources:

  • Natural disasters and mental health

For official updates, including evacuation information:

  • Alberta:
    • Red Cross Alberta
    • Alberta Emergency Alert
    • Active Emergency Updates
  • British Columbia:
    • Red Cross BC
    • Emergency Info BC

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Updates to your products and benefits
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  • Travel Advisories
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Please note, this Knowledge Base does not override the terms and provisions of your Group Policy. You are responsible for administering your plan in accordance with the terms outlined in your contract. Your company may not have applied for all benefits described in this guide. Please refer to your Benefits Handbook for the actual benefits contained in your plan.

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Popular:Submit a Claim, Enrol, Disability