GroupHEALTH should be notified of all disabled members, including those on a medical leave of absence, as soon as possible. GroupHEALTH will move disabled members to a separate class on your monthly billing statement. This allows us to easily identify disabled members and ensure that these members do not receive adjustments to their pre-disability salary, if applicable.
Short Term Disability
All members who have been absent from work for five consecutive days as a result of an injury, illness or accident should be provided with a STD disability claim form. Complete instructions on how to submit the claim are on the application itself. For confidentiality and privacy purposes, the member can send their portion of the application directly to the insurer.
Long Term Disability
If it is determined that the member is going to be off work longer than the LTD elimination period, a Long Term Disability Benefits Application package will be provided to the member by GroupHEALTH 30 days prior to end of the elimination period. Complete instructions on how to submit the claim are included in this package. the member can send their portion of the application directly to the insurer.