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What You Need to Know About CostPLUS Claims

34 views 0 May 22, 2025 ghmarketing

CostPLUS is an optional arrangement you can offer to certain classes of employees and their dependents. It allows for reimbursement of eligible health expenses that go beyond your regular plan coverage, in a tax-effective way, following CRA guidelines. Typically, CostPLUS is used when you’d like to cover an employee’s health costs outside of the group plan on a one-off basis.

Quick Facts About CostPLUS

  • Why use CostPLUS?
    CostPLUS offers flexibility and potential tax advantages. Claims may be 100% tax-deductible for you as the employer, and you retain full control over which claims are submitted and approved. These claims are processed outside of your regular benefits plan, so they have no impact on your claims experience.
  • What expenses are eligible?
    Expenses must meet the criteria under the Federal Income Tax Act—similar to a Health Spending Account.
  • What are the administration fees?
    GroupHEALTH charges a 10% administration fee, with a $50 minimum and $250 maximum per submission.

How CostPLUS Works

  1. Determine Eligibility
    You decide which employee classes are eligible to participate in CostPLUS. Before submitting any claims, a CostPLUS agreement must be completed and on file with GroupHEALTH.
  2. Collect Required Documentation
    Your employee must provide original receipts and any applicable Explanation of Benefits (EOB) statements from other group plans. You are responsible for collecting and verifying all documentation before submitting the claim.
  3. Respect the Claim Timeframe
    Claims must be submitted within 24 months of the expense—this includes the current calendar year and the 12 months prior. Claims outside this timeframe will not be accepted.
  4. Submit to GroupHEALTH
    Once you’ve confirmed eligibility and reviewed the documentation:

    • Complete the CostPLUS claim form (note: forms vary by province due to applicable taxes).
    • Send the completed form, original receipts, and EOBs to GroupHEALTH.
    • Include payment for the claim amount, administration fees, and any applicable taxes.
  5. Claim Processing & Reimbursement
    After all required documents and payment are received, GroupHEALTH will process the claim and issue a reimbursement cheque directly to the employee, like a regular benefit claim.

Contact your GroupHEALTH Client Service Representative to discuss CostPLUS.

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Best practices to keep in mind
  • What You Need to Know About CostPLUS Claims
  • Keeping Absence Records Accurate: Understanding Waiver of Premium
  • Maintaining Leave-Of-Absence Status in WEBS
  • Salary Updates for Plan Members
  • The importance of reviewing annual earnings
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Please note, this Knowledge Base does not override the terms and provisions of your Group Policy. You are responsible for administering your plan in accordance with the terms outlined in your contract. Your company may not have applied for all benefits described in this guide. Please refer to your Benefits Handbook for the actual benefits contained in your plan.

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Popular:Submit a Claim, Enrol, Disability