sparrow is GroupHEALTH’s unified health and wellness concierge included with your benefits plan* that connects plan members and their families to a wide range of health and wellness support—anytime, anywhere. From mental and physical health resources to virtual care, pharmacy support, and more, sparrow makes it easy for members to access the care they need, all in one convenient platform.
And now, we’re excited to introduce even to enhance how your plan members engage with sparrow!
- Care Navigation: A way for plan members to help get the right care, fast. Simply answer a few questions and receive personalized recommendations based on their care needs.
- Well-being: A personalized, holistic approach to healthy living that supports plan members in achieving their unique health goals. Through a Well-being questionnaire, continuous engagement tools, educational resources, and wearable data integration, this program provides tailored support to keep plan members motivated and on track.
- Fitness: An easy way for plan members to stay active and healthy. Access high-quality yoga and fitness classes, nutrition tips, and personalized wellness recommendations.
- Peer-to-Peer: A safe, online peer-to-peer mental health community where plan members can connect with others who understand what they’re going through. Anonymous and moderated by licensed mental health clinicians.
- Children’s Mental Health Support: A play-based, at-home program designed to help kids aged 6–14 build emotional regulation skills through engaging games and activities. Clinically validated and especially helpful for children with ADHD, Anxiety, ASD, or ODD, as well as for children who struggle with irritability, frustration and emotional reactivity. Caregivers also receive educational resources, community support, and regular progress updates.
- Substance Use Management: Confidential, on-demand support to help individuals make meaningful changes. Access a dedicated care team with 24/7 resources like craving kits, and actionable strategies to support those in their journey.
- Chronic Disease Management: A library of resources to help plan members take control of their health, or help them support a loved one. Includes topics on managing chronic conditions such as diabetes, cardiovascular disease, arthritis, pain management, and mental health issues.
- Noojimo – Indigenous Mental Wellness: Canada’s first all-Indigenous virtual mental health wellness clinic, offering individual, family, and group counselling in a culturally safe, supportive space. Available through sparrow’s EAP services, Noojimo connects Indigenous plan members with experienced Indigenous health professionals to support healing, resilience, and mental well-being.
* While the app has all these services, your sparrow experience is tailored to your benefit offerings. Always consult your benefits booklet to confirm what coverages are available in your GroupHEALTH plan.