Special Exemption for Out of Country Coverage for Plan Members

769 views October 6, 2020 clienthelp 16

In response to feedback from clients and the changing public health landscape, GroupHEALTH and key insurer partners have authorized a special exemption for your current out of country coverage.

OUT OF COUNTRY COVERAGE
Effective immediately, both essential and non-essential travel up to 90 days to countries with a Government of Canada “Avoid non-essential travel” advisory will be covered under the terms of your policy at no additional charge.

Conditions covered include COVID-19 (the “Coronavirus”).

Travel to countries with a Government of Canada “Avoid all travel” advisory will remain as an exclusion under your plan.

Should a plan member travel to a country in which the Government of Canada travel advisory changes from “Avoid non-essential travel” to “Avoid all travel” while the member is there, the plan member will continue to receive coverage but will be expected to return to Canada as soon as possible. Plan members who are in quarantine within Canada will be covered under this exemption provided their out of country travel begins seven days or more after they come out of quarantine.

TRIP CANCELLATION
Provisions regarding trip cancellation will remain unchanged: any booking of travel to countries with a Government of Canada “Avoid non-essential travel” or “Avoid all travel” advisory at the time the booking is made will not be eligible for trip cancellation insurance.

LENGTH AND TERMS OF EXEMPTIONS
This special exemption is valid for travel commencing up to April 1, 2021, and may be altered at any time with communications from GroupHEALTH to you. These changes are considered a special exemption to our administrative practices, and will not require the altering of your current contract.

Note that information posted on SSQ’s website will not apply to GroupHEALTH policy holders.

LETTING YOUR PLAN MEMBERS KNOW ABOUT THIS CHANGE
By copying and pasting the following wording in an email to your plan members, you can let them know about this change, and give them direct access to online resources.

CUT AND PASTE THE FOLLOWING WORDING TO SEND TO YOUR PLAN MEMBERS

EMAIL SUBJECT:

A special Exemption for Out of Country Coverage

EMAIL BODY:

We have recently heard from our benefits provider, GroupHEALTH, that they are making special exemptions for our Out of Country Coverage.

To read more about this update, go to: https://solutions.grouphealth.ca/coronavirus/#updates

If you have any questions about this change, please contact me directly.

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